Email alerts...without email?

Hi everyone - Gmail service is turned off for our users since we use Exchange for email.

But I wanted to still have a member receive an email alert when a doc is shared with them. I added a destination to a user and put their exchange school email address in. But she is still not receiving any notifications.

I referred to this help doc:

http://www.google.com/support/a/bin/answer.py?hl=en&answer=77182

Does anyone know what I may be missing? Thank you!

Tags: alerts, destination, email

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Replies to This Discussion

Permalink Reply by Roger Grant on January 5, 2011 at 10:57am

Since our faculty still uses exchange, I had them go into their google apps email and add a forwading address to their school email address. It works fine.

Permalink Reply by MsLisaKate on January 5, 2011 at 11:05am

hmm but when I go to turn on gmail services it asks me about changing the MX records which has disrupted our email service in the past. did you have to do the same?

Permalink Reply by Roger Grant on January 5, 2011 at 1:48pm

I think the difference is I leave the gmail service on and then each faculty user sets up forwarding from within their gmail account.

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