When to reply to emails?

I think it is good netiquette to wait at least 15 minutes to reply to an email. What do you think? Is that too long? Maybe 5 minutes for professional email within your department and 15 minutes for email that are outside your department or company? 30 minutes for educational email?

Tags: email, emails, etiquette, for, internet, manners, netiquette, rules

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Permalink Reply by Colleen Young on March 11, 2014 at 1:00pm

If I happen to be online and an email appears that I can very quickly deal with I would reply straight away.

I don't think you should expect to respond to all emails as quickly as you suggest - certainly promptly but not that fast - you would never get anything done!

You need a routine that will allow you to respond appropriately but also allow yourself blocks of uninterrupted time to work.