I’ve been hearing a lot of buzz about Moodle, a widely used free, open source, public domain courseware application, for the last year or two, but my interest in it has been limited because I am more experienced and comfortable with the traditional paid application model. My main concern is that Moodle is open source software.
Concerns about not having a traditional vendor relationship and support arrangements to rely on make me reluctant to seriously consider open source software, particularly in a smaller institution such as mine. For example, I assume we would need to dedicate a couple support specialists to develop the expertise to act as sole support for the app, and this could be a real resource stretch. But this is an uninformed assumption. I imagine I may like some of what I learn if get a better understanding of how these solutions really work.