How to Plan and Manage Disaster Response
Most organizations have a business continuity plan that includes detailed procedures for safety drills. However, some plans fail to account for the different situations that may actually occur. While effective emergency planning for multiple scenarios is important, testing and communicating emergency plans is critical to determining their effectiveness.
What are the Emergency Planning Issues?
A recent article in Popular Mechanics pointed out that in the first moments of a disaster, roughly 10% of people panic, while 80% of the people essentially do nothing. Unable to come to terms with what's happening, they freeze. The remaining 10% jump into action.
One of the points of conducting emergency drilling is to train the 10% to jump into action to begin coordinating activities to get the 80% doing the right things. Communicating the action plan quickly and effectively prevents the panic group from influencing the behavior of the 80% awaiting further instruction.